Responsible for the creation and implementation of end-to-end service desk design, ensuring alignment with the strategic technical architecture.
Engagement with senior stakeholders and technical teams, and the ability to interact appropriately with different audiences with different levels of technical…
Investigating and resolving technical problems. Develop and maintain technology architecture cost and return on investment (ROI) models to assess architecture…
Proven experience of conducting technical workshops, presenting technical solutions, preparing architecture guidelines and technical strategy documents.