OTC Admin with German Language

Acerca de nuestro clienteAt the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.Find out more here: https://www.pagepersonnel.es/clientprofile/pagegroup-shared-services-centreDescripción de la ofertaKey Responsibilities:Project related activities:Support project activities including but not limited to: Preparation of project meetings & materials, taking note & preparing minutesSupport process & desktop procedure documentation as well as training materials Middle Office related activities (not exhaustive):Provide accurate and timely responses and communication to internal and external customers queries & requests Work collaboratively with all stakeholders (Middle Office, local finance & business teams) to deliver excellent service Track, collect, review & control, expenses, timesheet information, as well as related invoices and payment Gather, review, manage information & documents from different stakeholders and confirm compliance Create & manage customer creation/administration in our Global Finance System. Create, control (compliance) & process customer invoices in our Global Finance System.Create and manage purchase orders related to contractors' invoices (review, follow-up).​ Generate reporting (Invoices/ Credit notes …) for business needs Any other middle office ad-hoc tasks Perfil buscado (h/m)About youIdeally Business Administration Degree or equivalentIdeally prior experience of:working in shared service center environmentworking in AP and/or Billing customer servicecollaborating effectively with international team/cross-team to deliverFluency in English and German is a mustExcellent attention to detail and accuracy; ensures facts are correct, complete and consistentExcellent customer-focus & communication skills (written & verbal)Uses standard procedures and common sense to solve problemsAnalytical, problem-solving mindset understanding on how to handle, resolve and escalate enquiries; passes on information promptlyExcellent organizational skills and ability to work under pressure & manage deadlines​Ability to work independently, take initiatives, continuous improvement mindsetAt ease with ExcelFor internal hire only: Experience in PRS, Customer Connect or NetSuite is a plusQué ofrecemosCareer opportunities

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