The Operations Business Unit is delivering HR payroll outsourcing (HRO) and technical maintenance services to clients in line with the Statement of Services and the agreed services levels Working at HRO the HR Customer Management Advisor will be the first point of contact for incoming inquiries from the customer HR representatives regarding HR administrative processes (Payroll HR Administration Time attendances Organizational management) Main Responsibilities - Executing end to end Payroll process step by step preparation processing controlling and reporting- Managing the workflow to ensure all payroll transactions are processed accurately and timely aligned with Payroll calendar and contractual agreements- Answering day to day Payroll related questions and requests- Executing Payroll controls- Reconciling payroll prior to transmission and validates confirmed reports- Updating Maintaining procedures and documentation about the Payroll process- Demonstrating an understanding of Payroll processes and Payroll control reports- Producing regular and on-demand ad hoc payroll reports- Producing regular and on-demand ad hoc Global Multiple Country Reporting- Analyzing Highlighting any deviation to Payroll calendar and discuss with Line Manager- Performing system and application upgrade testing (HRSP EMR etc)- Ensuring good collaboration with other teams and departments Key experience and skills - Good level of English preferably a good level of Finnish or and Danish- Excellent knowledge of MS Office (Excel) - Preferable experience in payroll calculation and processing- Knowledge of taxation and employment benefits- Financial and accounting skills- Knowledge of SAP HR- Reporting skills- Good knowledge of the country legislation and country-specific processes in Denmark or Finland is advantage- Excellent written and verbal communication skills- Accurate in terms of quality and respect of deadlines- Ability to organize work and priorities to meet deadlines with limited supervision- Flexibility and a professional attitude - Analytical skills and decision-making problem-solving- Organizational multi-tasking and prioritizing skills- A team player attitude What we offer - Flexible work location and flexibility- Sophisticated Career initiatives- Transparent Reward Recognition schemes- Innovative industry-leading company- Fresh fruit every week corporate events discounts for several fitness clubs bars restaurants and much more (&hellip ) NGA Human Resources offers you a unique chance to build a career in a vibrant agile and growing organization yet one with truly global client relationships and a wide range of opportunities At NGA HR were dedicated to our clients and we operate as a single global team striving for excellence and innovation in everything we do Talk to NGA and discover what A World of Opportunity can mean for you