KYC Analyst

KYC Analyst - QCOperations, MalagaEbury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional procedures. Founded in 2009, we are now positioned among the fastest-growing companies in the sector! Headquartered in London, we have more than 1000 staff covering over 50 nationalities (and counting!) working across more than 27 offices worldwide and serving more than 45,000 clients every day. Hard work pays off: Ebury has just received a £350 million investment from Banco Santander and has won over 20 internationally recognised awards such as the Growing Business of the Year 2019: Larger Company (Turnover £50m+) and Financial Times: 1000 Europe's Fastest-Growing Companies (which we have been awarded twice: 2017 and 2019!).None of this would have been possible without what we’re most proud of: our great community. Enthusiastic, disruptive and collaborative teams, always ready to innovate and revolutionize the fast-paced Fintech dimension. As the heart of our company, the Operations Department is made up of different teams which collaborate in order to ensure that new customers, transactions and processes run smoothly and safely in our network. If you want to develop your professional career in Finance and join an international environment, this is your place. Ready to join the revolution?The RoleThis is a unique opportunity to join an award-winning, rapidly growing FX and Payments company at a key point in business expansion. Working as part of the Client Onboarding team from our office in London you will be responsible for conducting initial customer due diligence on corporate and private clients brought on by our sales teams across Europe and around the world. The role is fast-paced and demanding, and attention to detail and the ability to work effectively under pressure are a necessity. All work will be conducted in English and fluency in both written and verbal, is essential. The successful candidate will need to demonstrate excellent communication skills, as they will need to communicate with colleagues globally. Responsibilities:Performing quality control (“4-eyes”) checks on CDD and EDD files for both new and existing clients, and be accountable for the accuracy and completion of checks, in line with process and procedure Analysing customer relationships, documentation, activity patterns, and transactions to detect potential suspicious activity or activity that is not consistent with the client’s profile, and escalating as appropriateIdentify potential and emerging risks and make recommendations on operational process and system improvementsWorking cooperative with Quality Assurance Second Line and other internal departments to ensure that files are aligned to the required standards of CDD and carrying out remediation on files where gaps have been identifiedComplying with relevant legislative and regulatory standards, and internal processes and proceduresWorking cooperatively with Financial Crime Compliance, Enhanced Due Diligence and other business stakeholders to evaluate and mitigate the risks associated with new and existing high risk clientsEnsure that rules are applied consistently inside the quality control functionActing as point of escalation within team for queries and/or to resolve issuesUse critical thinking to provide efficient solutions to problems impacting the wider team, which take into account scalability, efficiency, service and riskContribute to the improvement of processes by providing ideas and feedback that strike a balance between efficiency and riskSupport in ad-hoc projects within the department and wider business, as requiredBuild and maintain strong relationships with other departments (AML and Sanctions, Compliance, Sales, Development etc.)Carrying out training across the businessUpdating policies and procedures as and when required The successful candidate will have:2-4 years experience in a similar role A solid understanding of CDD/KYC/AML processes and requirements, including the regulatory basis for these.Experience in Quality control or Quality Assurance is essentialDetail-oriented, with a keen eye for errors, and an analytical mind able to identify patterns of inconsistencyProactive and highly organised, able to work to deadlines, multi-task, and prioritise and re-prioritise workload as needed, in line with business requirementsExcellent communication skills, both written and verbalProactive, with the ability to work effectively within a fast-paced and high pressure environmentDiligent, with excellent attention to detailEffective critical thinking skills, with the ability to find solutions to problems independentlyCo-operative, and comfortable working in a team environmentAdaptable, with the ability to cope with changing products, processes and proceduresAbility to work under pressure

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